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Legal Notices

Publication Director

FirstName
Management: Sales & Marketing

This entire site is subject to French and international legislation on copyright and intellectual property. All reproduction rights are reserved.

Graphic identity & design credits
Artistic direction / Graphic design / Website design by Too Good Studio (www.toogoodstudio.com)

The site is developed and hosted by Netsive :
NETSIVE – Agence de communication & Marketing – Luxembourg
N°8 Hall 3, Z.I Am Bruch L-3327 – Crauthem (Luxembourg)
Email : Nous contacter
Tel : +352 27 12 61 74
https://netsive.com

Limit of liability
The user acknowledges having read these terms of use and agrees to comply with them.
The user of the site acknowledges having the skills and means necessary to access and use this site.

The Internet user acknowledges having verified that the computer configuration used does not contain any virus and that it is in perfect working order.

The site https://firstnamehotels.com makes every effort to provide these Internet users with available and verified information and/or tools, but cannot be held responsible for errors or lack of availability of features.

Intellectual property
The general structure as well as the software, texts, images animated or not, its know-how and all the other elements composing the site are the exclusive property of FirstName. Any total or partial representation of this site by any person whatsoever, without the express authorization of FirstName is prohibited and constitutes an infringement punishable by articles L. 335-2 and following of the Intellectual Property Code.

Computing and Freedom
The site https://firstnamehotels.com has been the subject of a favorable opinion from the Commission for Computing and Liberties (CNIL). In accordance with Articles 26 and 27 of Law No. 78-17 “Informatique et Libertés” of January 6, 1978, users may oppose (partially or totally) the dissemination of information concerning them on this site. Any subscriber to our newsletter can exercise their right to access and rectify data concerning them on simple request to info@alboran.fr

Each user of the site has a right of access (article 34 to 38, Law N ° 78-17 “Informatique et Libertés” of January 6, 1978 modified by the law of August 6, 2004) and a right of rectification and deletion (article 36) of personal data concerning him. Users may request that information concerning them be rectified, completed, clarified, updated or deleted if it is inaccurate, incomplete, outdated, or whose use, communication or storage is prohibited. Users can exercise this right at any time by contacting via the form on our contact page or by sending an email directly to info@alboran.fr

Statistical software and tools
The site uses “Google Analytics”, an internet site analysis service provided by Google Inc.

The Google Analytics module integrated into the site uses cookies, which are text files placed on users’ computers (in the web browser), which are intended to help analyze the audience and use of the site by users. Internet users.

The data generated by the cookies concerning the use of the site (including the IP address) is transmitted and stored by Google on servers located in the United States. Google will use this information for the purpose of evaluating use of the site, compiling reports on site activity for its publisher, and providing other services relating to site activity and Internet use.

Google may communicate this data to third parties in the event of a legal obligation or when third parties process this data on behalf of Google, including in particular the publisher of the site https://bordeaux.intercontinental.com.

Google will not associate the IP address with any other data held by Google.

It is possible to disable the use of cookies by selecting the appropriate settings in the user’s browser. However, such deactivation could prevent the use of certain features of this site. By using this website, users expressly consent to the processing of personal data by Google under the conditions and for the purposes described above.

Right of Withdrawal
In accordance with the provisions of Article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to contracts for accommodation services (other than residential accommodation), the transport of goods, car rentals, catering, or recreational activities to be provided on a specific date or at specific intervals.

Consequently, any reservation for a room, stay, or related service made on this website is firm and final, subject to the cancellation terms specified at the time of booking and set forth in the applicable pricing terms.

For other products or services that may be offered for sale (e-shop) and that do not fall under this exception, the consumer has a statutory 14-day period to exercise their right of withdrawal under the conditions set forth in Articles L.221-18 et seq. of the French Consumer Code.

Customer Reviews
The reviews published on this site may come from various sources.
At this time, the establishment does not have a verification process in place to ensure that the published reviews come exclusively from consumers who have actually stayed at the establishment.

Consequently, the reviews on this site are posted for informational purposes only and are not subject to verification as defined in Articles L.111-7-2 and D.111-16 et seq. of the French Consumer Code.

Gender Equality
FirstName is fully committed to promoting equality in the workplace.

In accordance with the law on gender equality in the workplace, SHTC FIRSTNAME TOULOUSE has calculated and published its Index for the year 2025. This year, we achieved a score of 97 out of 100.

We remain fully committed to continuing our efforts to promote professional equality and to reducing any gaps between women and men within our company.

Consumer Mediation
In accordance with Articles L.611-1 et seq. of the Consumer Code, the customer may, free of charge, seek the assistance of a consumer mediator to resolve any dispute with the business amicably.

After contacting FirstName customer service and failing to receive a satisfactory response within one month, the customer may contact the Tourism and Travel Mediator (MTV), whose contact information is provided below:

Mailing Address: Médiation Tourisme et Voyage
P.O. Box 80 303 75 823
Paris Cedex 17
Website: www.mtv.travel

FirstName Bordeaux
Company name: HM BORDEAUX
Registered with the Trade and Companies Register (R.C.S.), number 881 635 197 R.C.S. Bordeaux

FirstName Toulouse
Company name: SHTC – SOCIETE HOTELIERE TOULOUSE CENTRE
Registered with the Trade and Companies Register (R.C.S.), number 351 803 259 R.C.S. Toulouse